Identity and
Access Management (IAM)
Our Identity & Access Management (IAM) service provides organizations with a centralized solution for managing identities, authentication, and user authorization in accordance with NIS2 requirements. The NIS2 directive emphasizes the importance of protecting access to critical infrastructure and sensitive data, ensuring that only authorized personnel can access organizational resources.
By implementing IAM, organizations can control access to IT and industrial systems, reduce the risk of breaches, and ensure compliance for auditors and authorities. Our service integrates strict authentication policies, activity monitoring, and detailed reporting, transforming access management into a secure, efficient, and scalable process.
Through this service, organizations gain a complete data governance framework, privacy policies, and security measures, minimizing breach risks and preparing the organization for audits and compliance assessments.
What This Service Covers
Identity and User Management
We create a centralized system for managing digital identities, including employees, contractors, and third parties. The service includes creating, modifying, and disabling accounts, assigning roles and permissions based on responsibilities and required access levels.
Access Control and Multi-Factor Authentication (MFA)
We implement robust access control policies and multi-factor authentication to protect critical resources. Access is granted on a least-privilege basis, reducing the risk of account compromise.
Access Monitoring
The IAM system continuously monitors user activities, detects suspicious behaviors, and generates detailed reports for NIS2 audit purposes. This includes privileged access and critical permission changes.
Access Management for IT and OT/ICS Systems
IAM is not limited to IT: for organizations with industrial infrastructure, we control access to ICS/SCADA networks, HMIs, and PLCs, ensuring the security of critical operations and protecting sensitive industrial data.
Automation and Integration
The IAM solution integrates with existing infrastructure (cloud, on-premises, enterprise applications), providing automation for provisioning and revoking access, reducing manual errors and administrative time.
Why It Matters
- Controls access to critical resources, preventing incidents caused by unauthorized users, compromised accounts, or excessive privileges.
- NIS2 mandates authentication and authorization mechanisms; IAM provides clear evidence and capabilities.
- Reduces risk associated with privileged accounts, one of the most exploited vulnerabilities in attacks.
- Ensures full traceability, allowing organizations to demonstrate control and compliance to auditors and authorities.
- IAM automation significantly reduces human errors, lowers operational costs, and increases efficiency.
- Connects IT and OT into a unified architecture, strengthening the security of the entire infrastructure, including industrial.
- Without IAM, organizations face uncontrolled access, unorganized permission distribution, and inability to demonstrate NIS2 compliance.
How Our Service Works
Assessment and
Policy Definition
We analyze the organization’s infrastructure, employee roles, and operational requirements to define customized IAM policies.
IAM Solution
Implementation
We configure the IAM system, multi-factor authentication, and access controls for all applications, IT, and industrial systems.
Continuous Monitoring
and Anomaly Detection
The IAM system monitors all access activities, identifying unauthorized attempts or suspicious behaviors.
Audit and
Reporting
We generate detailed reports for management and regulatory authorities, including privileged access, critical changes, and NIS2 compliance.
Continuous Improvement
and Support
We update IAM policies and workflows based on evolving infrastructure, risks, and NIS2 requirements, providing continuous support and optimization recommendations.
Key Benefits
Centralized control of identities and permissions
Secure, role-based access (RBAC) for IT and OT/ICS
Multi-factor authentication and robust security policies
Continuous monitoring and reporting for NIS2 audit
Reduced risk of breaches and unauthorized access
Automated access revocation
Audit support and compliance demonstration
Improved organizational security awareness
FAQ
Who is covered by the IAM solution?
How does this service support NIS2 compliance?
IAM contributes to NIS2 compliance by providing clear, auditable evidence of how access is granted, monitored, and revoked. The solution enforces multi-factor authentication, strictly controls each user’s privileges, logs all critical actions, and allows periodic access verification. By continuously monitoring activities, detecting abnormal behavior, and immediately revoking access when suspicion arises, the organization can demonstrate compliance with NIS2’s requirements for prevention, detection, and incident response. During audits, IAM provides clear reports showing who had access, under what conditions, and for what purpose.
Is IAM suitable for organizations with industrial infrastructure?
Yes, IAM is essential for organizations operating industrial systems, as it allows granular control over access to sensitive areas such as ICS, SCADA, HMIs, and PLCs. In industrial environments, unauthorized access can lead to production downtime, process manipulation, or unsafe conditions. IAM ensures that only authorized personnel can interact with critical systems, establishes clear permission levels, authenticates each action, and guarantees full traceability. This protects the integrity of industrial processes and demonstrates compliance with operational security requirements under NIS2.
How are breaches caused by privileged accounts prevented?
Breaches from privileged accounts are prevented through a combination of mechanisms. Administrative account access is granted only when absolutely necessary, with mandatory MFA authentication. Activities of these accounts are monitored in real time, and unusual behaviors are immediately detected and analyzed. IAM can restrict risky actions, require additional justification for privileged access, and automatically terminate sessions if compromise signals appear. These measures significantly reduce abuse or compromise risk and allow rapid incident investigation.
Is automation and integration with existing infrastructure provided?
Yes, the IAM solution integrates with existing infrastructure, whether on-premises, in the cloud, or hybrid. Processes such as account creation, access approval, role changes, and user deactivation are automated to reduce manual errors and administrative time. Integration with enterprise applications and industrial systems ensures a coherent and secure access workflow.